Effective Date: October 18, 2024

METAH DIAMONDS (“we”, “us”, or “our”) respects the privacy of our users (“you”) and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your choices regarding your information.   

1. Information We Collect

We collect several types of information when you use METAH DIAMONDS:

• Information you provide:
  • When you create an account, you may provide information such as your name, email address, phone number, and shipping address.
  • When you browse the website, you may provide information about your interests in diamonds and your search queries.
  • When you communicate with us, you may provide information such as your questions, comments, and feedback.
• Information collected automatically:
  • We collect information about your device and browsing activity, such as your IP address, browser type, operating system, and the pages you visit on our website.
  • We may use cookies and other tracking technologies to collect this information.

2. Use of Information

We use the information we collect for the following purposes:

• To provide and operate the METAH DIAMONDS website and services.
• To process your orders and transactions.
• To communicate with you about your account, orders, and other relevant information.
• To personalize your experience on the website.
• To improve the website and our services.
• To comply with the law.

3. Sharing of Information

We may share your information with the following third parties:

• Vendors on the METAH DIAMONDS platform: We may share your information with Vendors to fulfill your orders and provide customer support.
• Service providers: We may use third-party service providers to help us operate our business, such as payment processors, shipping companies, and data analytics providers. These providers will only have access to the information they need to perform their services.
• Law enforcement: We may disclose your information to law enforcement or other government officials if we are required to do so by law.

4. Your Choices

You have choices regarding your information:

• You can access and update your account information at any time.
• You can opt out of receiving marketing communications from us.
• You can control cookies in your web browser settings.  
   
• You can request that we delete your information by contacting us.

5. Data Security

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure. 

6. Children’s Privacy

METAH DIAMONDS is not intended for children under the age of 18. We do not knowingly collect information from children.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. 

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at contact@metah.diamonds or +96176551224.